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| Mail Server Settings | |
| Mail Server Type | POP 3 |
| Incoming Mail Server | mail.rbe.net.au |
| Outgoing Mail Server | mail.rbe.net.au |
| User name | is the first part of your email address before the @ symbol |
| Password | this is case specific |
Spam and Virus Guidelines :
- We have a virus and spam filter installed on our RBE Mail Server which keeps a database of known spam and for the most part it does a good job (literally thousands of spam emails are filtered out each day), but occasionally spam will slip through. If you do receive spam, you can help us improve the filter by reporting it to us. To report the spam select the message in your inbox, right-click and select "Forward as attachment." (If your email software doesn't support "Forward as attachment" simply forward the mail.) Address it to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and click send. The spam will then be added to the spam filter database. This filter also stops most of the common viruses from entering your mail box. DO NOT reply to or return emails to a spam email address … when you do that it advises our spam filter that these are legitimate emails that should be accepted.
- Our spam filter will not accept an email with executable file attachments, however to check the contents of a zip file meens our mail server filter has to unzip the zip file and check to see if there are executable files inside. This takes a lot of system resorces and we are currently not doing it. Therefore if you receive an email with a zip file attachment, do not open it unless you are sure you know who it is from. It could be a virus. It can take 24hrs for our filter to learn the spam or virus pattern before it is blocked so you need to be conscientious about upgrading your virus protection programme and be careful of any emails received from people you don't know, or have strange messages or subject lines.
- In the event an email is detected as spam by our filter the sender will receive an email from our system with the advice : "Mail appears to be unsolicited -- if this is incorrect please forward this email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it " The sender NEEDS to forward the error to This e-mail address is being protected from spambots. You need JavaScript enabled to view it to resolve the problem.
We suggest that you put into use an 'Anti-Virus policy'
Such a policy could include:
- No downloading executables and documents directly from the internet.
- Do not open unsolicited executables/documents/spreadsheets. Word and excel files can harbour macro viruses.
- Do not automatically forward any email virus warnings, chain letters etc. Use Google to confirm whether they are genuine or not. Most are hoaxes.
Don't open suspicious e-mail messages or files Even though the Junk E-mail Filter in your mail program helps to protect your Inbox from spam and phishing messages, it is a good idea to avoid opening any attachment in a message that you did not expect to receive, especially if the message is from a source that is unknown to you.
Download files only from trusted sites When you download a file from a Web site, be sure you know the source! You should download only files that are from known, well-established companies.
Turn on the security features in the Microsoft Windows Security Center, and keep your computer updated. Use the following:
Download files only from trusted sites When you download a file from a Web site, be sure you know the source! You should download only files that are from known, well-established companies.
Turn on the security features in the Microsoft Windows Security Center, and keep your computer updated. Use the following:
- Internet firewall
- Antispyware software
- Antivirus software
Back up your data regularly
Make regular backups of important work and data, and check that the backups were successful. You should also find a safe place to store your back-ups, perhaps even off-site in case of fire.
